Welcome to the Midwest Contact Center Association

MWCCA is a non-profit association of contact center professionals with the common goal of education, collaboration and networking.

MWCCA plans 8-10 events per year including educational seminars, call center tours, lunch and learns and networking events.  Only paid members may attend events, however all contact center professionals are encouraged to try their first event without membership.  First time guests can register as a first time guest and only pay the event fee.  We are confident you will see immense value and join our organization afterwards.

Welcome CTA MEMBERS

The MWCCA would like to welcome our friends from the CTA as our newest members.  CTA Members are invited to continue their membership through the MWCCA.  Please email hjay@customerelation.com to continue your CTA membership with the MWCCA. 

We hope to see you soon!